Effective Date: June 9th, 2025

Last Updated: June 9th, 2025

Mine System Solutions (“MSS”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect the personal information you provide when you visit our website [https://www.minesystemsolutions.com] (the “Site”).

1. Information We Collect

We collect personal and non-personal information in the following ways:

a. Information You Provide Voluntarily

When you:

Fill out a contact form, Request a quote or consultation, Subscribe to a newsletter or updates, Apply for a job, we may collect personal details such as: Name, Email address, Phone number, Company name, Message content or inquiry details.

b. Information Collected Automatically

When you visit the Site, we may automatically collect:

IP address, Browser type and version, Device type, Pages visited and time spent, Referring website.

We may use cookies and similar technologies to improve functionality and understand user behavior.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries or requests, to improve our website and services, to send relevant communications (with your consent), to detect and prevent fraud or misuse, to comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

Trusted service providers who help operate our website and deliver services (e.g., hosting providers, CRM platforms)Legal authorities, when required by law or in response to valid legal requests.

4. Cookies and Tracking Technologies

Cookies are small text files stored on your device. We use:

Essential cookies for website functionality, Analytics cookies (e.g., Google Analytics), to understand user interactions. You can disable cookies in your browser settings, though this may affect site performance.

5. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have rights to:

Access, correct, or delete your personal information, opt out of marketing emails (via unsubscribe links), request data portability. Please contact us using the information below to exercise your rights.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Mine System Solutions

Email: [email protected]